PublicaçõesHomepagePublicaçõesTQM and performance in small medium enterprises: The mediating effect of customer orientation and innovation 2008 Artigos em revistas TQM and performance in small medium enterprises: The mediating effect of customer orientation and innovation Autores José Carlos Pinho Fonte (2008) International Journal of Quality and Reliability Management , 25 PartilharFacebookTwitterLinkedin
