Julia Marbach, Cristiana Lages & Daniel Nunan. Who are you and what do you value? Investigating the role of personality traits and customer-perceived value in online customer engagement . Journal of Marketing Management

Rania Mostafa & Cristiana Lages . Service Recovery Strategies and Perceived Justice: The Moderating Role of Psychological Contract Violation .

Filipe J. Coelho, Cristiana Lages & Carlos M. P. Sousa. Personality and the creativity of frontline service employees: linear and curvilinear effects . The International Journal of Human Resource Management

Julia Marbach, Cristiana Lages, Daniel Nunan & Yuksel Ekinci . Consumer engagement in online brand communities: the moderating role of personal values . European Journal of Marketing

Neeru Malhotra, Nicholas Ashill, Cristiana Lages, Amir Homayounfard. Understanding the role of frontline employee felt obligation in services . The Service Industries Journal

Cristiana Cerqueira Leal, Manuel Rocha Armada & Joao C. Duque. Are all individual investors equally prone to the disposition effect all the time? New evidence from a small market. Frontiers in Finance and Economics

Cristiana Cerqueira Leal, Inês Branco-Illodo, Benilde M. do Nascimento Oliveira & Luísa Esteban-Salvador. Nudging and Choice Architecture: Perspectives and Challenges . Revista De Administração Contemporânea

Minoo Farhangmehr & Cláudia Simões. Factors affecting hotel industry development in Portugal . Journal of Hospitality Marketing and Management

Cláudia Simões, Sally Dibb & Raymond P. Fisk. Managing corporate identity: An internal perspective . Journal of the Academy of Marketing Science

Varico Pereira, Fernando Bessa & Cláudia Simões. O turismo religioso em Braga: Diagnóstico e impacto nos sectores do alojamento e da restauração. Xeográfica - Revista De Xeografia, Território e Medio Ambiente