PublicaçõesHomepagePublicationsPositively and negatively valenced customer engagement: the constructs and their organizational consequences 2019 Books and book chapters Positively and negatively valenced customer engagement: the constructs and their organizational consequences Authors Linda D. HollebeekCristiana LagesJulia MarbachNiloofar Borghei Razavi Font (2019) Link https://www.elgaronline.com/view/edcoll/9781788114882/9781788114882.00021.xml ShareFacebookTwitterLinkedin