Employee adaptive and proactive service recovery: a configurational perspective
Authors
Warning: array_multisort(): Array sizes are inconsistent in /var/www/html/wp-content/themes/eegnipe-child/templates/publication/single/default.php on line 30
Warning: array_multisort(): Array sizes are inconsistent in /var/www/html/wp-content/themes/eegnipe-child/templates/publication/single/default.php on line 31
Graca Miranda SilvaFilipe CoelhoCristiana LagesMarta Reis
