Event summary
Biography
Tom Kirchmaier is a Professor of Governance, Risk, Regulation and Compliance at Copenhagen Business School and Director of the Policing and Crime Research Group at London School of Economics and Political Science (LSE), focusing on police organizational efficiency, demand prediction, and serious violence. He holds a Ph.D. in Management from LSE and previously worked at the Financial Markets Group and Manchester Business School. He is also a co-founder of Alexandria. His research covers economics of crime, policing operations, and law and economics.
Abstract
We study the interaction between horizontal (peer) and vertical (manager) social factors in workers’ motivation. In our setting, individuals work using open-plan desks. Using a natural experiment, we identify a sharp increase in workers’ productivity following the occupation of adjacent desks. We link this peer pressure effect to two key aspects of the worker-manager relation. First, we find stronger peer pressure when managers monitor workers less. Second, we find stronger peer pressure among workers performance-evaluated by the same manager. In a set of counterfactual exercises, we illustrate how organisations could take advantage of these interdependencies to increase worker productivity.
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